Refund policy
Last Updated: 1/2/2026
Thank you for shopping with us. We take pride in the quality and accuracy of our products and orders. Please review our policy carefully before making a purchase
All Sales Are Final
All purchases made through our website are considered final sale. We do not accept returns, exchanges, or issue refunds under normal circumstances.
Exceptions (Eligible for Replacement or Refund)
We will only offer a replacement or refund if we made an error with your order, including:
- Incorrect shoe size sent
- Incorrect purse color sent
- Incorrect style of purse or jewelry sent
If your order falls under one of these categories, please contact us within 3 days of delivery
How to Request a Resolution
To request a replacement or refund for an eligible issue, please:
- Email us at: Mariahmysunshine24@gmail.com
- Include your order number
- Provide clear photos showing the incorrect item received
Failure to provide sufficient proof may result in denial of your request.
Conditions for Approval
- The item must be unused, unworn, and in its original condition
- Requests submitted after the 3-day window will not be accepted
-
We reserve the right to deny any claim that does not meet the criteria above
Non-Refundable Situations
We do not offer refunds or returns for:
- Change of mind
- Incorrect size selected by the customer
- Dissatisfaction with style, fit, or preference
- Shipping delays or carrier-related issues
- Minor variations in color due to screen display differences
Chargebacks & Disputes
By completing a purchase on our website, you agree to this policy. Unauthorized chargebacks or disputes filed in contradiction to this policy may result in:
-Permanent banning from future purchases
-Submission of evidence to your financial institution.
By purchasing from our store, you acknowledge that you have read, understood, and agreed to this Return & Refund Policy.